Privacy Policy

Who We Are

ADHD Clear Mind Coaching is an ADHD coaching service run by Lisa Evans, supporting neurodivergent individuals through 1:1 coaching and group sessions. We are based in the UK and operate in line with the UK General Data Protection Regulation (UK GDPR).

What Information We Collect

We collect personal data when you:

- Book a session or discovery call

- Fill in a contact or enquiry form

- Subscribe to updates or email communications

- Communicate with us directly (e.g. by email)

This may include:

- Full name

- Email address

- Phone number

- Payment details (processed securely via third-party providers)

- Coaching session notes (confidential)

- Relevant personal context you share in sessions

How We Use Your Data

We use your data to:

- Provide coaching services to you

- Manage appointments and communication

- Take notes to support your coaching goals

- Send session reminders or resources

- Improve our services

- Meet legal or professional obligations

Legal Basis for ProcessingPrivacy Policy

Under UK GDPR, the lawful bases we rely on are:

- Consent - when you opt in to receive updates or contact us voluntarily

- Contract - to provide the services you have booked

- Legal obligation - for any records we are required to keep

- Legitimate interests - to run and improve our services in a respectful and secure way

How Your Information Is Stored

We store your information securely using encrypted tools (e.g. password-protected files, secure scheduling platforms like Calendly). Notes and coaching data are kept confidential and are not shared without your permission, except where legally required (e.g. safeguarding concerns).

Sharing Your Information

We do not sell or share your information with third parties for marketing. We may share limited data with trusted service providers (e.g. payment processors, booking platforms) solely to deliver our services.

Data Retention

We keep your information only as long as necessary:

- Coaching records: up to 7 years (for insurance/professional purposes)

- Email/contact form data: up to 1 year after last communication

- Marketing preferences: until you unsubscribe

Your Rights

You have rights under UK GDPR, including:

- The right to access your data

- The right to correct inaccurate data

- The right to request deletion of your data

- The right to object to processing

- The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Cookies and Website Tracking

We may use cookies to understand how visitors use our website and improve user experience. You can adjust your cookie preferences via your browser settings.

Contact Us

If you have any questions about this policy or your data, please contact:

Lisa Evans

Email: hello@adhd-clearmind-coaching.co.uk

Business Name: ADHD Clear Mind Coaching

Address: 97 Whitehall Road, Bristol BS5 9BG

You also have the right to complain to the Information Commissioner's Office (ICO) if you're unhappy with

how we handle your data: